Privacy Policy

Effective Date: 11/1/2024

At Community Enriched LLC, we are committed to protecting your privacy. As an authorized Metronet reseller, we prioritize the confidentiality and security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

Please read this document carefully to understand how we handle your information.

1. Information We Collect

We collect both personal and non-personal information to provide you with better services, improve your experience, and communicate effectively. The types of information we collect include:

Personal Information

This is information that can identify you personally, which may include:

• Name (First and Last)
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (e.g., credit card details)
• Service preferences
• IP address (for website interaction)
• Account login credentials (username, password)

Non-Personal Information

This data cannot be used to identify you personally but helps us analyze how our website is used:

• Browser type and version
• Device information
• Operating system
• Referring URL (from which website you came)
• Browsing history (pages visited on our site)
• Cookies and usage data (refer to our Cookie Policy below)

2. How We Use Your Information

We use your information for various purposes, including:

Service Provision and Customer Support

• To process your requests and provide you with products and services.
• To communicate with you regarding customer support, service updates, or billing.

Marketing and Promotions

• To send you newsletters, special offers, and updates on new products or services, if you have opted in for such communications.
• To personalize your experience on our website by offering tailored content and recommendations.

Improvement of Our Services

• To enhance the website’s functionality, user experience, and performance.
• To conduct research on customer preferences and usage patterns to improve our offerings.

Legal and Regulatory Compliance

• To comply with legal obligations such as responding to subpoenas or legal processes.
• To protect our rights, property, and safety, as well as the safety of users and the public.

3. Sharing Your Information

We may share your information with third parties under certain circumstances:

Third-Party Service Providers

We may pass your information to third parties for the purpose of providing and improving our services:

• Service Providers: Companies that assist with service fulfillment, such as Metronet and its affiliates, to provision services or support.
• Business Partners: We may share your information with trusted business partners for marketing and promotional purposes or to offer additional products or services.

Payment Processors

For the purpose of completing transactions, we may share your payment details with third-party payment processors, ensuring secure payment processing.

Legal and Regulatory Disclosures

We may disclose your personal information if required by law or to protect our rights, the rights of our customers, or the public.

Business Transfers

In the event of a business transaction such as a merger, acquisition, or sale, your personal information may be transferred as part of the assets of the business.

4. Data Security

We implement a variety of security measures to protect your personal data. These include encryption of sensitive data, secure payment gateways, firewalls, and regular security audits. However, no security system is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us track how users interact with our site, allowing us to analyze trends and improve our services.

Types of Cookies We Use

• Session Cookies: Temporary cookies that expire once you close your browser.
• Persistent Cookies: Cookies that remain on your device for a specified period.
• Third-Party Cookies: Cookies from third-party advertisers or analytics services to track your activities across different websites.

You can manage your cookie preferences through your browser settings, though blocking cookies may affect the functionality of the website.

6. Third-Party Links

Our website may contain links to other websites that are not operated or controlled by us. We are not responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policies of any external sites you visit.

7. Your Rights and Choices

You have certain rights regarding your personal information, which include:

• Accessing your data: You can request a copy of the personal information we hold about you.
• Correcting your data: You can update or correct any inaccuracies in the information we have about you.
• Deleting your data: You may request that we delete your personal data, subject to legal or contractual obligations.
• Opting out: You can opt out of receiving promotional communications from us by using the “unsubscribe” link in our emails or by contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Community Enriched LLC